SMS Messaging Terms & Conditions

1. Types of Messages You May Receive

If you opt in to receive text messages from Velvet Spaw, you may receive messages related to our services and your interactions with us, including:

• Appointment confirmations and appointment reminders
• Appointment scheduling and rescheduling notifications
• Grooming service updates
• Notifications regarding your pet's appointment or service
• Customer service communications
• Follow-up messages after appointments
• Requests for customer feedback or reviews
• Responses to your questions or messages
• Account or customer notifications
• Promotional or marketing messages, when you have provided the appropriate consent

Message content and frequency will depend on your interactions with Velvet Spaw and the communication preferences you have selected.

2. Message Frequency

Messaging frequency may vary.

The number of messages you receive will depend on your appointments, communications with Velvet Spaw, and any applicable promotional or marketing communications to which you have opted in.

3. Message and Data Rates

Message and data rates may apply.

Your mobile carrier's standard messaging and data rates may apply to messages sent to or received from Velvet Spaw. Velvet Spaw is not responsible for any charges imposed by your mobile carrier.

4. How to Opt Out

You may opt out of receiving SMS messages from Velvet Spaw at any time.

To stop receiving messages, text STOP to the Velvet Spaw number from which you received the message.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After opting out, you will no longer receive SMS messages from Velvet Spaw unless you provide consent to receive them again.

Please note that opting out of certain text messages may limit our ability to communicate appointment or service-related information through SMS. You may still contact Velvet Spaw through other available communication methods.

5. Getting Help

For assistance with Velvet Spaw SMS messaging:

Text HELP to the Velvet Spaw number.

Or visit velvetspaw.com .

You may also contact Velvet Spaw directly through the contact information provided on our website.

6. Consent to Receive Messages

By providing your mobile phone number and opting in to receive text messages from Velvet Spaw, you authorize Velvet Spaw to send SMS messages to the mobile number you provided.

Your consent to receive SMS messages is not a condition of purchasing goods or services from Velvet Spaw.

If you do not wish to receive SMS messages, you may choose not to opt in or may opt out at any time by texting STOP.

7. Changes to These SMS Terms

Velvet Spaw may update these SMS Terms from time to time. Any updates will be posted on this page with the revised effective date.

Your continued use of Velvet Spaw services or continued participation in our SMS program after changes are posted constitutes your acceptance of the updated SMS Terms, to the extent permitted by applicable law.

8. Privacy Policy

For information about how Velvet Spaw collects, uses, and protects your personal information, including information provided in connection with SMS communications, please review our Privacy Policy:

Privacy Policy

9. Terms of Service

For our general Terms of Service governing the use of Velvet Spaw services and our website, please visit:

Terms of Service

10. Contact Velvet Spaw